PRPlayers

Supporting SASG Doctors on Their Path to Consultant Level

Challenge

The London Deanery sought to develop an Advanced Communication Skills Course specifically tailored for Specialty and Associate Specialist Grade (SASG) doctors aspiring to progress to Consultant level.

The programme needed to address the diverse professional development needs of 80 doctors across various specialties, while equipping them with the communication tools required for leadership and high-level clinical practice.

Project Goal

To facilitate the continuing professional development (CPD) of SASG doctors through a bespoke, immersive course focused on enhancing their communication, leadership, and interpersonal skills in preparation for senior roles.

Process

Drawing on our extensive background in medical communication and simulation, PRP designed a Consultant-level bespoke training programme specifically for the Deanery’s SASG doctors.

The course focused on challenging communication scenarios commonly encountered in advanced clinical practice, including:

• Appraisals and performance discussions

• Leadership and team dynamics

• Understanding and applying communication theory

• Body language and non-verbal cues

• Barriers to effective communication

• Breaking bad news to patients, parents, or relatives

• Conflict resolution and cultural sensitivity

• Active listening and emotional intelligence

• Presentation and public speaking skills

Solution

To enhance learning and maximise impact, PRP integrated media-based training into the course. All role play interactions were filmed, giving participants a rare opportunity to observe themselves in action.

Each filmed interaction was followed by in-depth feedback from our experienced trainers and role players, focusing on clarity, empathy, and professionalism. This immediate visual feedback helped participants recognise and refine their own communication style in real time.

Results

The course proved highly effective in addressing both technical and emotional components of advanced communication. PRP role players and trainers tackled complex topics such as:

• Language and cultural differences

• Workplace conflict

• Real-life challenges faced by doctors in high-pressure environments

At the end of the session, each participant received a recording of their performance, allowing them to compare their communication before and after the training day. This provided an invaluable resource for ongoing self-reflection and professional growth.

Outcome:

Participants left the course with greater confidence, enhanced communication skills, and practical strategies for navigating challenging conversations - all essential qualities for those transitioning into Consultant-level roles.