|
Trainers can find it difficult to get the right people to interact on their training courses; management cannot afford the time or personnel to attend the role play, so why not use those on the course then?
"He’s my workmate. I can’t be hard on him,
especially as I am going to do it later!"
"This just isn’t real."
"She wouldn’t have said that! She is just winding me up to get a reaction."
Listed above are just a few common complaints when professional role players are not used. Our role players sidestep the already established relationships and hierarchies within the workplace, and deliver productive interactions by using their extensive feedback skills and vast experience. We ensure that every programme is a significant and powerful learning experience. They tackle extremely sensitive situations without fear or failure and if mistakes are made, they can be discussed and re-run.
Role play brings a unique dimension to staff development. We try, test and nurture the use of particular behaviour by individuals in given circumstances. If you are preparing for a future performance or event, whereby you want to improve an individuals’ ability or assess their competence in a controlled environment, role play is the only answer. Role play enhances performance improvement, coaching and mentoring, customer service and conflict management. Our professional role players respond honestly to their treatment, and even the most difficult scenario will be seen as a positive learning experience.
Role play is versatile and can be used in a variety of different learning situations developing strong communications and interpersonal skills. Our courses are designed to cover all areas of personnel in the workplace. Feedback for trainers is seen as a valuable source of learning, and we train our role players how to deliver this. We ensure that they reflect honesty, realism and effectiveness for any devised course, making training dynamic and extremely memorable.
|
